Privacy Policy

Last Updated: September 2026

Privacy Policy

At Vedic Puja, we respect the privacy of our customers and take reasonable measures to protect the information shared with us while booking Puja, Pandit/Acharya services, Astrology consultations or purchasing Puja Samagri.

1. Information We Collect

When you use our website, we may collect:

• Full Name
• Mobile Number
• WhatsApp Number
• Email Address
• Billing Address
• Puja Location
• Date and Time of Puja
• Selected Puja
• Gotra
• Sankalp details
• Date of Birth
• Time of Birth
• Place of Birth
• Astrology-related information
• Order details
• Payment transaction details
• Communication with our support team

Not every service requires all of these details.

2. Why We Collect This Information

Information may be used to:

• Confirm Puja bookings
• Assign Pandit/Acharya
• Coordinate home Puja
• Prepare Sankalp
• Conduct online Puja
• Arrange Puja Samagri
• Schedule Astrology consultations
• Prepare Kundli or personalized reports
• Process orders and payments
• Contact customers regarding bookings
• Provide customer support
• Send booking/order updates

3. Information Shared With Pandits/Acharyas

For a Puja booking, certain information may need to be shared with the assigned Pandit/Acharya.

This may include:

• Customer name
• Gotra
• Puja purpose
• Puja location
• Scheduled date and time
• Sankalp-related information

This information is shared only to facilitate the requested Puja service.

4. Astrology Information

Information provided for astrology services, such as date, time and place of birth, may be used by our astrologers to prepare or provide the requested consultation.

We aim to keep such information confidential and do not intentionally publish personal astrology information publicly without appropriate permission.

5. Payment Information

Payments may be processed through third-party payment gateways.

Vedic Puja does not normally store complete debit/credit card numbers, CVV numbers or UPI PINs on its own servers.

6. WhatsApp & Communication

If you contact us through WhatsApp, phone, email or other communication channels, we may retain relevant communication information to assist with your booking, order or enquiry.

7. Cookies

Our website may use cookies and similar technologies to improve:

• Website functionality
• User experience
• Login/session functionality
• Analytics
• Marketing performance

8. Third-Party Service Providers

We may use third-party providers for:

• Payment processing
• Courier services
• Website hosting
• Email communication
• WhatsApp communication
• Analytics
• Technical services

These providers may process information necessary to provide their respective services.

9. Data Security

We take reasonable measures to protect customer information from unauthorized access, misuse, alteration or disclosure.

However, no online system can guarantee complete security.

10. Data Retention

We may retain necessary information for:

• Order records
• Puja booking records
• Customer support
• Accounting
• Legal compliance
• Fraud prevention

11. Policy Updates

This Privacy Policy may be updated from time to time. Changes will be published on this page.

12. Contact Us

Vedic Puja
Vedic Parampara Gurukulam
Bithoor, Kanpur Nagar, Uttar Pradesh, India

Phone/WhatsApp: +91 6306518608