Shipping Policy

Last Updated: September 2026

Shipping Policy

Welcome to Vedic Puja. Our platform provides online Puja booking, Pandit/Acharya booking, Astrology services and Puja Samagri. This Shipping Policy applies primarily to physical products purchased through our website.

Puja and Pandit booking services are digital/service-based and therefore are not physically shipped.

1. Puja & Pandit Booking

When you book a Puja through Vedic Puja, we coordinate the selected Pandit/Acharya for the requested Puja service.

Depending on the selected service, the Puja may be performed:

• At the customer's location
• At a temple or designated location
• At Vedic Parampara Gurukulam
• Online through video consultation/live streaming
• Through another location specified during booking

After successful booking, the customer may receive confirmation through WhatsApp, phone, SMS or email.

2. Pandit/Acharya Assignment

We may assign an appropriate Pandit/Acharya based on:

• Type of Puja
• Date and time
• Location
• Availability
• Required Vedic procedure

The assigned Pandit/Acharya details may be shared with the customer before the scheduled Puja where applicable.

3. Puja Samagri Shipping

Physical Puja Samagri and other products purchased from our Shop are shipped through available courier/logistics partners.

Orders are generally processed within 2–5 business days.

Estimated delivery:

• Major Cities: 3–7 business days
• Other Locations: 5–10 business days
• Remote Locations: 7–15 business days

Delivery times are estimates and may vary.

4. Shipping Charges

Applicable shipping charges will be displayed during checkout.

Free shipping may be offered for selected products or promotional orders.

5. Customer Address

For home Puja bookings and product orders, customers must provide accurate:

• Full Name
• Mobile Number
• Complete Address
• City
• State
• PIN Code
• Landmark, where required

Vedic Puja is not responsible for delays caused by an incorrect or incomplete address.

6. Damaged Products

If a physical Puja product or package arrives damaged, please contact us within 48 hours of delivery.

Customers may be requested to provide photographs or video of:

• Outer packaging
• Shipping label
• Damaged product
• Package contents

7. Puja Booking Confirmation

Puja services do not require physical shipping.

Once the booking is confirmed, the customer will receive booking details through the available communication channels.

8. Contact

Vedic Puja
Vedic Parampara Gurukulam
Bithoor, Kanpur Nagar, Uttar Pradesh, India

Phone/WhatsApp: +91 6306518608